Welcome to the Bank where The Answer is Freedom!
Freedom Bank will reopen lobby doors beginning Monday, January 25, 2021. Freedom staff will adhere to community, state, and federal health guidelines to ensure the safety of all customers. Facemasks are required before entering any one of our branch locations. Thank you for your cooperation, and we look forward to seeing you once again. Click here to view our hours of operation.
Freedom Bank Chairman and CEO provides a COVID-19 update. View here.
Out of an abundance of caution, Freedom Bank will close lobby doors beginning Saturday, June 27, 2020. Our full-service drive thrus, however, will remain open. We thank you in advance for cooperation. We remain committed to providing you with The Freedom To Do More.
Freedom Bank will reopen lobby doors beginning May 4, 2020. Freedom Bank will continue to adhere to all CDC guidelines and local ordinances. We ask that all customers and potential customers wear a mask before entering any branch location. We thank you in advance for your cooperation.
Freedom Bank is concerned for the safety and health of our customers and employees in the midst of the coronavirus outbreak. We want to reassure customers that Freedom Bank has taken several measures to protect our customers and employees in order to maintain an uninterrupted level of service.
Beginning Friday, March 20, 2020 the lobby at all Freedom Bank locations will close indefinitely. Motor Bank hours will remain open at regular hours of 8:00 AM – 5:00 PM at both locations and Saturday 9:00 AM – 12:00 PM at the McAllen Branch. The lobby will be closed on Saturday at the McAllen Branch until further notice. Appointments for loans and new accounts are recommended.
Freedom Bank encourages all customers to utilize our motor bank for deposits, withdrawals, and payments. To help prevent the spread of viruses, employees are encouraged to wash their hands often; Freedom Bank has made hand sanitizer available for employees and customers. Employees have been instructed to maintain a clean work area and are taking steps to sanitize work areas.We have instructed employees who are feeling ill to stay at home. Employees have been instructed not to travel for business outside of our local areas.
Freedom Bank offers alternative forms of banking. Customers can deposit checks and transfer funds through our mobile app; customers can pay bills, view account balances, and transfer funds through our online banking platform. Customers may also call into our Telebank service (361-394-6669) for information on their accounts. In addition, Freedom Bank is part of the largest network of ATMs via Allpoint; customers may access their accounts onsite or through Allpoint ATMs.
Communication with our customers will remain active through our website, social media channels (Facebook and Instagram), by email, and by phone.
This remains an evolving situation, but at Freedom Bank we want to assure you that we remain a safe and sound place to do business. Please feel free to call us at (361) 394-6141 Freer or (956) 803-0158 McAllen.
In the midst of growing concerns regarding COVID-19, scammers are working overtime to access critical information that may put your personal and financial information at risk. Freedom Bank wants to ensure communities remain vigilant of COVID-19 related schemes and has compiled the following list of warnings and recommendations from credible federal institutions:
Federal Communications Commission COVID-19 Consumer Warnings and Safety Tips
FDIC Consumer News: Scammers Pretending to be the FDIC
The United States Department of Justice: Combatting Coronavirus Fraud
U.S. Department of The Treasury: COVID-19 Scams
For additional questions or concerns, Freedom Bank customers can contact their nearest banking location. We remain committed to serving you and providing you with The Freedom To Do More.
Freedom Bank está preocupado por la seguridad y la salud de nuestros clientes y empleados en medio del brote de coronavirus.
A partir del 20 de marzo, el lobby en todas las ubicaciones de Freedom Bank cerrara hasta futuro aviso. El horario de motor bank permanecerá abierto de 8:00 a.m.- 5:00 p.m. y sábado 9:00 AM –12:00 PM en la sucursal de McAllen para retiros, depositos, y pagos. Se recomiendan citas para préstamos y cuentas nuevas.
Los empleados han recibido instrucciones de mantener un área de trabajo limpia y están tomando medidas para desinfectar las áreas de trabajo. Hemos dado instrucciones a los empleados que se sienten enfermos de quedarse en casa. Los empleados han recibido instrucciones de no viajar por negocios fuera de nuestras áreas locales.
Freedom Bank ofrece formas alternativas de conducir transacciones. Por banca en linia, nuestros clientes pueden verificar fondos de cuenta, dar pagos, y transferir fondos entre cuentas propias. Nuestros clientes tambien pueden depositar cheques y transferir fondos atraves de nuestra aplicacion movil, disponible en Google Play y tienda movil de Apple. Freedom Bank es miembro de AllPoint; clientes pueden retirar fondos en cualquier ATM de AllPoint sin cargos. Nuestro servicio de banca telefonica ofrece informacion sobre sus cuentas 361-394-6669. Si necesita reportar una tarjeta perdida o robada por favor de llamar 1-800-500-1044.
Comunicacion con nuestros clientes permanecera activa atraves de nuestro sitio web, canales de redes sociales (Facebook y Instagram), por correo electronico, y por telefono.
Gracias por su cooperación. Si tiene alguna pregunta, llamenos a (361) 394-6141 Freer o (956) 803-0158 McAllen.
Freer: (361) 394-6141
Velma Lee – Branch Manager
902 East Riley St.
Freer, TX 78357
McAllen: (956) 803-0158
Violeta Perez – Customer Relationship Manager
1301 E. Nolana Ave
McAllen, TX 78504
Alamo: (956) 884-4245
Larissa Olivarez – Customer Service Representative
533 N. Alamo Rd.
Alamo, TX 78516
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
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